Sales policies

Our service comes with an unconditional 30-day money back guarantee for first-time subscribers. If you are not satisfied for any reason in the first 30 days, we will be glad to issue a refund. Simply e-mail us at fidelitysignal.staff@gmail.com to notify us of your refund request (please specify your User ID in the message). 

In order to prevent abuse of our refund policy, our 30-day money back guarantee is only applicable to customers subscribing for the first time. 

Once the 30-day money back guarantee period is over, there is no refund. You can cancel your subscription at any time on the “Subscribe | Edit your profile” page after logging in to your account, or by sending a cancellation request to fidelitysignal.staff@gmail.com (please specify your User ID in the message). 

Upon notification of cancellation, FidelitySignal will immediately stop charging your credit card and no additional charges will occur. Your subscription will remain active until the end of the period already paid for. 

IT IS YOUR RESPONSIBILITY TO INITIATE THE REFUND/CANCELLATION REQUEST AND TO FOLLOW-UP IF IT IS NOT ACKNOWLEDGED.



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